Privacy policy

Политика конфиденциальности

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Политика конфиденциальности

Privacy policy

CLAN RENT SL (also known as "CLANRENT.ES") (We) guarantees the protection and respect of your privacy. This policy, together with (by reference to the terms and conditions) and any other documents referred to in it, sets out the basis on which any personal data (as defined in the Law) (Personal Data) that we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Personal Data and how we will process it. By visiting [www.clanrent.es], you accept and agree to the practices described in this policy. When you provide us with Personal Data on behalf of the Driver and any Additional Driver, you confirm that you have familiarized them with the information set out in this policy and that they have accepted and agreed to the practices described in this policy. INFORMATION WE COLLECT FROM YOU

We collect and process the following information about you:

1. Information you provide to us: This includes data you provide to us when you fill out a booking form on our website [www.clanrent.es] (our website) or when you communicate with us by phone, email or other means. Such information may include your name, address, email address, telephone number, financial information, credit card information, and a personal description and photograph.
2. Information We Automatically Collect: Each time you visit our website, we automatically collect the following information: technical data, including the IP address used to connect your computer to the Internet, login details, browser type and version, time zone, browser plug-in types and versions, operating system and platform; information about your visit, including URLs, referral flows on our website, products you view or search for, page response times, download errors, length of visits to certain pages, page interaction information (e.g., scrolling, clicks, mouse-over), page navigation methods, and phone numbers used to contact our customer service.
3. Information We Receive from Other Sources: We may receive information about you from other sources if you use other websites we operate or other services we provide. In such a case, we will notify you of the collection of this data and the purposes for which it is used internally or in connection with the data collected on our website. We also cooperate with third parties, including operators, business partners, technical, payment and courier services, advertising networks, analytical and search services, credit reference agencies. We will inform you when we receive information about you from these parties and the purposes for which we collect this information.
We are committed to ensuring the security and confidentiality of your personal data and take all necessary measures to prevent unauthorized access, use or disclosure of your data. We store your

COOKIES

We use cookies on our website to make it more efficient and to improve your experience. Cookies are text files that are placed on your computer and allow the website to recognize you on subsequent visits. They help us save your preferences on the website and tailor it to your individual interests. We also use cookies to analyze how you use the website in order to improve its functionality and usability. If you do not wish to accept cookies, you can set your browser to refuse their use. However, disabling cookies may limit the availability and functionality of the website.

USE OF INFORMATION

1. Personal data you provide to us:
- To fulfill our obligations related to the provision of our services and rental services, as well as to provide the requested information and services.
- To notify you of important changes to our services or rental services.
- To provide you with information about other services that may be of interest to you, if you have consented to such communication.
2. Personal Data We Collect About You:
- To administer our website, data analysis, testing, statistics, and surveys.
- To improve the functionality and usability of our website.
- To ensure the security and reliability of our website.
- To measure and understand the effectiveness of the advertising we provide.
- To provide you with relevant advertising and recommendations about products and services.
We may also use sensitive personal data (if your consent is obtained) for the above purposes.
We cooperate with third parties to ensure the provision of our services, and in this context, we may share your personal data with these parties. We are committed to ensuring the confidentiality of your personal data and taking steps to store and process it securely.
You have the right to withdraw your consent to the processing of your personal data or to request access, correction or deletion of your data. You can also manage your cookie settings in your browser.
Please refer to our Privacy Policy for more information about our processing of personal data and use of cookies.
You agree that we may share your personal information:
- To our employees, agents, consultants and employees.
- Selected third parties, including operators and other parties with whom we cooperate to perform the contract and provide services, including banks and credit card issuers.
- Advertisers and ad networks that need data to select and serve relevant ads to you and others. We provide them with aggregated information about our users, such as the number of users who clicked on an ad.
- Analytics and search engine providers who help us improve our website.
We may also disclose your personal information to third parties in the following cases:
- When selling or buying a business or assets, your data may be shared with a potential buyer or seller.
- If Clan Rent SL or its substantially all assets are acquired by a third party, your personal data may also be transferred together with other assets of the company.
- If we are obliged to disclose or transfer your personal data to comply with legal obligations or to enforce our terms of use or to protect the rights and safety of Clan Rent SL, our customers or others, this may include sharing information with other companies and organizations to prevent fraud and reduce credit risk.
Your personal data that we collect from you will be transferred to and stored in the countries of the European Economic Area (EEA) and processed by employees operating within the EEA. We will take all necessary measures to ensure the security and protection of your data in accordance with our privacy policy. We store all the information you provide on secure servers, and payment transactions will be encrypted.
Please note that the transmission of information over the Internet is not completely secure, and despite all the measures we have taken, we cannot guarantee the absolute security of the transmitted data. We adopt strict security procedures and features to prevent unauthorized access to your information.
You have the right to ask us to stop processing your personal data for marketing purposes. You can also contact us at any time to learn more about how we use your data or to update or correct incorrect data.
We periodically review and update our privacy policy to comply with relevant laws and regulatory requirements. Any changes to our privacy policy will be posted on our website. Please check back regularly for updates and changes.
If you have any comments or questions regarding our privacy policy, we will be happy to receive them. You can contact us at the email address provided or other available contacts.